Complaint procedures

Members are advised that all formal complaints must be lodged in accordance with the DOGS NSW Complaint Procedure and be submitted with a properly completed Complaints Lodgement Form and be accompanied by the Complaint Fee of $250.00.

The Complaint Fee is in accordance with DOGS NSW Regulations Part XI-Inquiries, Investigations & Appeals, Section 3.4(a) and is an administrative fee which will be refunded on request, if the matter proceeds to an Inquiry Hearing and is made out.

The Complaints Procedure and the Complaints Lodgment Form can be downloaded below: